Below is a list of frequently asked questions (FAQs) that our users commonly encounter. We hope you find the answers you need here. If your question isn’t covered, please contact our support team using the "Contact Us" link below.
Once your order is successfully processed, you will receive a confirmation email from the payment platform. Shortly afterward (typically within an hour, if not immediately), you will receive a second email containing your registration code.
The trial version allows users to experience HiSoftmate programs for free, but with certain limitations. To access the software's full functionality, you'll need to purchase the registered version. When using the trial version, you'll typically see a prompt in the final step notifying you of these restrictions. To remove these limitations, simply upgrade to the full version.
Please contact HiSoftmate Support team via Email support@hisoftmate.com for product inquiry, tech support, refund, etc. We will get back to you as soon as possible.